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Helping Employees Learn and Grow with IGA

Author: Jeff Zollpriester

The Independent View

Zollpriester Jeff new

Helping Employees Learn and Grow with IGA!  

 April 12, 2013 

 

My first real job was working as a produce clerk when I was 17 years old. I stuck with it and worked my way up, managing just about every part of the business before I became an IGA retailer 25 years ago. If there's one thing I learned from that experience, it's that the success of a grocery store is not only about sales and profits, it's also about the relationships you develop and the resources you cultivate along the way. IGA gives us both. And when you use them to the fullest extent, you get security—security for your business, your employees and even your community as a whole.

I decided a long time ago that I wanted to be the person who accepts the responsibility of providing a place of employment in this community where people could grow and develop, and that's a big part of what we get from IGA. The IGA Coca-Cola Institute's blended training program is key. There's always something new to be learned, and we find that the more involved our employees get with Institute courses and classes, the more comfortable and confident they become in doing their jobs and connecting with customers. .

Store - Quality Foods IGA

When we help our employees—and introduce them to ideas like personalized service and community support—the more they become stewards of the business and this great brand. It's a fantastic feeling to know that we can depend on each other, and because of the great relationship we have, shoppers can depend on Quality Foods IGA.  

Thanks,

Jeff Zollpriester