Reference Services Inc.

Reference Services Inc logo

WHO WE ARE

RSI is The Professional Background Screening Company located in Evansville, IN. We are a full-service firm, offering a comprehensive suite of background screening reports and verification services, along with drug testing, DOT and random drug testing programs.

 

WHAT WE DO

We are a full-service employment background screening firm, offering a comprehensive suite of background screening reports, verification services (Employment, Education, References), driving records including DOT, I9 / E Verify and drug testing programs.

 

WHY IT MATTERS

As an RSI client partner, you’ll experience quicker turn around. No days or hours of waiting for returned calls.

  • Extended customer service hours during evenings, weekends and holidays from our real team members
  • Calls answered immediately & issues resolved in 60 minutes or less
  • No Phone Tree answering service
  • Instant access to most reports
  • Criminal background searches turn-around time averages 24 hours

KEY FEATURES OF RSI

    • Superior Customer Service from real team members in Evansville – no call trees, answering services.  You’ll find that your questions will be answered immediately and issues resolved promptly.  
    • 1.2 billion records from over 2200+ data sources in our Nationwide Criminal search – we find records that other companies often misskey pointbackground screening companies are NOT using the same data – it’s up to them to pay for as much or as little as they choose.   Some companies include certain sources while others do not.  The number of records searched varies WIDELY with differences in the hundreds of millions of records!  
    • Our unique Order Review Process is the key to our accuracy – RSI currently has one of the lowest dispute rates in the industry at just 6/100th of one percent! 
    • Keeping our clients in compliance with FCRA law is a constant priority.  Adverse Action manager is built into our software for ease of use and permanent documentation.  We provide all current FCRA compliant forms and update as needed. 
    • Our turn-around time for criminal reports is less than 24 actual hours on average with 90% of our verifications completing in less than 48 hours!
    • Accredited by PBSA!
    • No Contract

Reference Services Inc logo with accreditations

Hear What Our Clients Are Saying About Reference Services Inc.

We have never been more pleased in a business relationship of screening companies than we are with Reference Services, Inc. RSI’s cutting-edge, user-friendly software and reports have proven to be more comprehensive and dependable than any we’ve used in the past from other companies." 
— HR Solutions

RSI was selected after an aggressive search for the best possible background check service company available to help us ensure that we are hiring the best possible employees... RSI remains, in our opinion, the best background check service company available."
— Peabody Energy, the world’s largest private-sector coal company

We now have a background screening partner who truly understands the meaning of the word partnership."
— Miller Pipeline

Download Our Brochure

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