During COVID, when out-of-stocks and long hours are daily problems, normal stressors become big issues. IGA CEO John Ross offers retailers six tips to help de-escalate those issues with associates and shoppers alike.
FEATURED STORY
Protect Employees & Your Business As COVID Cases Rise
As the United States reaches another milestone in the COVID-19 pandemic, with nearly 215,000 deaths and over 7.7 million cases reported, it remains critical to our community and employee safety that IGA retailers continue to be vigilant in prevention and containment measures. Use these resources to prevent and manage employee illness this fall and winter.
FIVE STAR ASSESSMENT UPDATE
Summer Assessment Score Update
IGA will post the summer Assessment scores on Friday, October 23. Need a refresher on how to access your account? Click the button below to watch a video.
IGA GLOBAL RALLY VIRTUAL CONFERENCE
Register for the IGA Global Rally Virtual Conference
The IGA Global Rally Virtual Conference is coming to you live from Fairvalue IGA in Lenoir, NC on November 10. You don't have to be an IGA member to attend this FREE virtual conference exploring how shopper behaviors have changed as a result of COVID, the ways those changes are benefitting independent retailers, and how you can earn—and keep—new shoppers and sales that have come your way since COVID. Register today and spread the word!
COVID-19 RESOURCE
Pandemic Forecasting Webinar with Oliver Wyman
Join IGA CEO John Ross and Oliver Wyman's Helen Leis, a partner in the Health and Life Sciences practice and former pandemic response planner for the CDC, for the latest update on how COVID-19 will continue to affect our way of life and how we do business. Leis will offer insights into Oliver Wyman's forecasts on the projected escalation of the virus through winter and into 2021; the effect the ongoing pandemic will have on shopper behavior and how retailers can apply the lessons we've learned so far; and how and when the pandemic will end. Click the button below to register for the Tuesday, November 3 webinar at 11:00 a.m. Eastern.
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