In less than a year, U.S. shoppers have increased their eCommerce use by nearly 400 percent and it's time for independents to get on board. IGA CEO John Ross breaks down what eCommerce can do for independent retailers, addressing their questions and sharing the results IGA retailers are already seeing.
FEATURED STORY
Shopping Online and One-Stop Shopping: Trends From the Fallout of COVID-19
COVID-19 has accelerated underlying trends in grocery retail. We spoke with Jack Dericks at Red Oval Partner Unilever about how retailers can use Unilever's shopper data across departments to better cater their assortments, merchandising, and advertising to consumers this fall and winter to continue earning shopper loyalty and boost basket size. Watch the video or read on for more insights.
COVID-19 WEBINAR
Exclusive Webinar: Pandemic Forecasting
Independent retailers need reliable information on the COVID-19 pandemic to prepare their businesses through winter and into 2021. In this exclusive IGA webinar, IGA CEO John Ross and Oliver Wyman's Helen Leis will discuss the pandemic's effect on shopper behavior, how retailers can apply the lessons we've learned so far, and how and when the pandemic will end.
Register below for the Tuesday, November 3 webinar.
FIVE STAR ASSESSMENT UPDATE
Summer Assessment Results Available
The summer Assessment results are in! See how your store performed by logging in to your Survey.com account. Need a refresher on how to access your account? Click the button below to watch a brief tutorial.
As a reminder, the fall Assessment visit is optional and is underway for stores that opted in.
IGA GLOBAL RALLY SESSION SPOTLIGHT
Independent Retailing in the New Normal
For independent grocers, the pandemic has moved eCommerce from a "we'll get to that someday" wish list item to a requirement for staying competitive in the new normal. Learn how you can win with eCommerce as a panel of IGA retailers shares insights about the adoption of online shopping during COVID, what works and what doesn’t, and the impact eCommerce has had on their shopper loyalty, acquisition of new shoppers, and overall sales.
Register for the IGA Global Rally Virtual Conference today to get access to panels like this. It's open to all retailers—not only IGA members—and is free to attend.
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