IGA | Insights

3 Ways to Deter Smart Phishing Scams

Written by Dipak Patel | Nov 10, 2026, 10:36:09 PM

Phishing emails are no longer easy to spot. Many now use professional language, accurate branding, and even artificial intelligence to create convincing messages.

Common scams include fake invoices, password reset requests, shipping notifications, and vendor communications. One click can expose sensitive information or install malicious software.

Employees should carefully review sender addresses, avoid clicking unexpected links, and report suspicious emails.

Three Takeaways

  1. Verify email senders before responding or clicking links. Ensure the URL is correct, as sophisticated scammers will change one letter or number (for example, "inc" could become "ine").
  2. Be cautious of unexpected invoices or payment requests. 
  3. Report suspicious emails to management or IT support.

IGA's Retail Learning Institute offers classes on cybersecurity protection, and IGA offers cybersecurity protection programs that include a free security assessment. Learn more.