Conflict Resolution for Common Scenarios in Grocery
As newer, more contagious variants of COVID-19 emerge, Americans' emotions are at new peaks, increasing confrontations in public. Spend a minute learning de-escalation tips for the most common conflict scenarios in grocery retail.
HOMETOWN HAPPENINGS
Lake Region IGA Wins Best Local Presence eCommerce Award
The list of local items available at Lake Region IGA in Hawley, Pennsylvania goes on, and on, and on. In fact, that list is so long that it won the IGA store "Best Local Presence" at The Rosies Awards, the industry's first ever awards event that celebrates and recognizes online shopping excellence. See how their local partnerships pay off with shoppers.
INSTITUTE INSIGHTS
New Supermarket Management Class Module: Branding
Beginning March 9, IGA CEO John Ross will lead a 3-week module on driving sales through differentiation and branding. During this class, learn how to:
Identify the areas where you can effectively differentiate and position your brand to win
Use competitor de-positioning to help shoppers choose your store over the competition
Reposition your brand for success when the marketplace and shopper needs change
Register now for this fourth module in the Supermarket Management class through the IGA Coca-Cola Institute.
RED OVAL ROUNDUP
Announcing the IGA and Nestlé Purina Picture PAW-fect ComPETition Winners
We're pleased to announce the winners of the IGA and Nestlé Purina Picture PAW-fect ComPETition! Selected from more than 1,000 entries, these winners and their furry friends will receive a year's worth of coupons for Nestlé Purina pet food to be purchased at their local IGA store.
IGA ALERT
Your COVID-19 Resource Center
Visit IGA Alert to find the latest resources on COVID-19 in the grocery industry, including your state and local guidance, tips on how to prevent and manage infection, virus prevention signage, associate training, best practices, and more.
NGA UPDATES
NGA Fund for Fair Competition
The NGA Fund for Fair Competition (FFC) supports NGA's efforts to create a level playing field for competition in the food retail sector. If you would like to support their efforts or learn more, click the button below and IGA will match contributions up to $10,000.
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